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Connect Emailit

3 min read
Published
Updated
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Email

Send emails to your users through your Emailit account. This page covers the steps that are specific to Emailit. Read Connect your email provider first for the steps that apply to every provider.

Who can use it

Only a workspace owner or admin can connect Emailit. Other team members cannot open the Email providers page.

Get your API key from Emailit

  1. Create an API key at app.emailit.com/settings/api-keys.
  2. Verify the domain of your From address in Emailit. Emailit only sends from addresses and domains you have verified.

Connect Emailit in IvaBoard

  1. Open Email providers in your workspace settings.
  2. Under Email services, select Emailit.
  3. Type a short name in Name, such as Acme Emailit.
  4. Type the address your users see in From address.
  5. Optional: type the name your users see beside the address in From name.
  6. Paste the API key in API key.
  7. Select Connect provider.
Workspace settings menu with Email providers marked 1.
Provider list with Emailit marked 2.
Emailit connect form with Name, From address, From name, API key and Connect provider marked 3 to 7.

IvaBoard saves the key securely. Afterwards the card shows at most its last 4 characters. The card shows Waiting for a check.

Note

IvaBoard refuses From addresses on its own domains.

Check the connection and send a test email

  1. Select Check connection on the Emailit card.
  2. The result shows on the card within about a minute. If it does not, reload the page.
  3. Select Send a test email on the same card.
Acme Emailit card showing Waiting for a check, with Check connection marked 1.
Acme Emailit card after the check passed, with Send a test email marked 3.

Send a test email appears after the check passes. The test email goes to your own verified address, not to your users. A provider that accepts the test has taken the message. That is not the same as the email reaching an inbox, so look in your inbox too.

When both pass, the card says "Ready. A product can choose this provider in its email sender settings."

Bounce reports

The Bounce reports part of the card says that bounce reports are not available for this provider yet.

Example

For example, Sam is an owner of the Acme Labs workspace. Sam connects Emailit with the name Acme Emailit and the From address [email protected]. Emailit has verified that address. Sam pastes the API key, selects Connect provider, and then runs Check connection and Send a test email. After both pass, Sam chooses Acme Emailit in the email sender settings of Acme Notes.

If something goes wrong

  • The card says "The provider refused the credential." Create a new API key in Emailit. Select Replace credential, paste the new key in API key, select Save new credential, and check the connection again.
  • The card says "The provider refused the From address." Verify the address or its domain in Emailit. Or select Edit, change the From address, and check and test again.

More messages and fixes are in Troubleshooting email.

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