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Feedback boards
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17 articles
17 articles
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- Getting started with IvaBoard A step-by-step first hour, from your first sign-in to a portal your customers can use.
- Workspaces, products, boards and your portal How workspaces, products, boards, your team and your portal fit together.
- Your setup checklist and the workspace chooser Find out what your setup checklist asks for, and how to open or accept a workspace from the…
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Merge duplicate ideas
Updated
Fold a duplicate idea into the one you keep so votes and followers are combined.
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Following ideas
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How customers follow ideas to get updates, and how your team sees who follows an idea.
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Search, filter and sort ideas
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How search, filters and sorting work for customers on your portal and for your team in the inbox.
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Organise ideas with tags
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Create public and internal tags and put them on ideas so you and your customers can find them.
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Comments
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Let customers discuss ideas, and answer in public or leave private notes for your team.
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Voting and vote limits
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How customers vote, how to let visitors vote as guests, when voting is closed, and how your team sees, removes and adds votes.
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Ideas and the review inbox
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Review new ideas, publish, decline or hide them, edit their wording and post on a customer's behalf.