Workspaces, products, boards and your portal
IvaBoard has a few building blocks. Knowing how they fit together makes the rest of the help easier to follow.
Who can use it
Everyone on your team works in the same workspace. Owners and admins manage products and the team. Team members see only the products they have access to.
Your workspace
A workspace is your company's private space in IvaBoard. Your team signs in to it at https://app.ivaboard.com, which we call the console. Everything below belongs to one workspace, and a workspace always has at least one owner.
Your team and their roles
Each person on your team has one of three roles:
- Owner: full control of the workspace, including other owners.
- Admin: manages products and the team, except owners.
- Member: sees only the products they have been given access to.
For a member, access is set per product, at one of three levels. Viewer can see the product. Moderator can also moderate its ideas. Manager can also change its boards and settings.
Signing in does not put anyone on your team: someone has to invite them. See Roles and product access.
Products
A product is one thing your customers give feedback on, such as an app or a website. Each product has its own portal, boards, statuses, roadmap and settings. Customers who join one product do not get access to another.
Boards
A board is where customers post ideas for a product, for example Feedback or Feature requests. Every product starts with a board called Feedback. For each board you decide who can see it, who can post, whether new ideas wait for your review, and whether comments and voting are open.
Deleting a board also deletes every idea, vote and comment on it. A product must keep at least one board, so the last one cannot be deleted.
Your plan
Your plan sets how many products you can have. On the Starter plan, each product can have up to three boards. See pricing for the limits on each plan.
Your portal
Your portal is the public site for one product. Customers use it to post ideas, vote, comment, follow ideas, read your roadmap and see your changelog. It stays hidden until you launch it. You can set its look. On plans that include it, you can add your own domain and remove IvaBoard branding.
